Bank Commonwealth is looking for young, dynamic, self-motivated and dedicated person to fill the following positions for its expanding banking operation.
1. Program Development
2. Strategic Development
Key Responsibilities:
= Improve the service level of Commonwealth Bank through:
= Analyze and evaluate the service quality implementation of the bank
= Enhance the service level and develop the service quality strategically
= Analyze and improve the service process in relation with service quality improvement
= Develop programs to implement the service quality planning
Required Qualifications and Skills:
= Minimum Bachelor’s Degree from reputable university with IPK > 3.00
= Minimum of 4 (four) years banking experience in Service Quality area
= Experienced in handling service quality
= Experienced and has proven in improving service quality performance
= Have a service quality mindset and present a positive attitude
= Have a strong presentation skills
= Good leadership skills, persuasive and people management
= Good judgment, presentation and problem solving skills
= Excellent communication and interpersonal skills
= Proactive, full of initiative and able to work efficiently and cooperatively within a team environment
= High accuracy, excellent administration skills and demonstrate high service attitude
= Highly motivated, disciplined, and able to work under pressure with minimum supervision
= Excellent PC literacy and proficient in written and spoken English
Please send comprehensive resume along with contact telephone number and recent photograph
Human Resources Department
Commonwealth Bank
rbs.recruitment@commbank.co.id
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